Refund Policy
Thank you for choosing keymeicro.com. We aim to provide high-quality digital courses and ensure customer satisfaction. Please read our Refund Policy carefully before making a purchase.
1. Digital Products
All products sold on keymeicro.com are digital courses and downloadable or accessible online content. Once access to the digital content is granted, the product is considered delivered.
2. Refund Eligibility
Due to the nature of digital products, all sales are final, and refunds are not guaranteed.
However, a refund may be considered under the following conditions:
- Technical issues preventing access to the course that cannot be resolved by our support team
- Duplicate payment made by mistake
- Unauthorized transaction (subject to verification)
3. Non-Refundable Cases
Refunds will not be issued in the following cases:
- Change of mind after purchase
- Lack of usage or partial completion of the course
- Incompatibility with personal expectations or skill level
- Failure to read the course description before purchase
4. Refund Request Process
To request a refund, please contact us at:
Your request must include:
- Full name
- Email address used for the purchase
- Proof of payment
- Reason for the refund request
All requests will be reviewed within 5–7 business days.
5. Payment Method
If a refund is approved, it will be processed using the original payment method (e.g., Stripe). Processing times may vary depending on the payment provider.
6. Chargebacks
We encourage customers to contact us before initiating any chargeback or dispute with their bank or payment provider. Unauthorized chargebacks may result in suspension of access to our services.
7. Policy Updates
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.